Finalists 2019

Best App

Title
Details

eCabs Mobile APP

Owner/Developer: eCabs

 

Written in native technologies from the ground up by homegrown talent, the eCabs app is a solution tailormade to Malta's infrastructure and culture. Whether an individual or a group, whether wishing to pay by cash, card or on a corporate account, whether requesting an ride for now or later and whether one is taking a pet or a baby on board, eCabs' app is an all-in-one solution for anyone who wishes a cab service from point A to point B. With an active user base of over 16K after 3 months in production the app offers two booking types, three payment methods, an immersive experience to follow the status of a ride request and a unified view of all requests coming from different channels. eCabs mobile APP is your personal chauffeur in a pocket.

FreeHour Student App - www.freehour.eu

Owner/Developer: FreeHour Limited 

 

FreeHour is a mobile application that allows 6th form & University students to share their timetable with friends, solving the difficulty of finding free slots to meet up with friends on campus to study or grab a bite throughout the week. This is achieved by automatically comparing timetables to show students all the free slots they share together, which allows for future scheduling along with lift sharing organisation. FreeHour is now one of Malta’s most used apps with an impressive 130,000 app opens per week & 17,000 registered users, which is more than 65% of the local student population in Malta.

SavviSave - www.savvisave.com

Owner/Developer: MAPFRE MSV Life p.l.c

 

SavviSave is a flexible, goal oriented, digital savings product from MAPFRE MSV Life that lets you save towards your personal goals. The money saved is linked to the performance of an index that consists mainly of international bonds and equities with a guarantee level that you can chose. SavviSave features engaging, playful design to create a unique and inspirational look and feel as you are setting up your personal savings goals. After setting up your savings goals, you are in full control having different options of editing your goals and enjoying full visibility and transparency in tracking the performance of the investment index behind your goals directly from your connected smartphone. “Digital savings simplified” also means that you can deposit or withdraw money from your savings plan anytime and from anywhere. By delivering an engaging and frictionless user experience, SavviSave simplifies digital savings as no one else has done before.

Best eCommerce Site (B2C)

Title
Details

CCTrader Crypto

Owner/Developer: CCTrading Ltd

 

CCTrader Crypto offers buying and selling of all the major cryptocurrencies including Bitcoin, Bitcoin Cash, Ethereum, Ripple and Litecoin, without the technicalities of having to manage a complex crypto wallet - all at 0% commission! Deposit easily via Bank Transfer or Credit Card, Monitor live news and filter news by coin, access live coin prices, get price alert push notifications, view charting, view your cash statement and monitor your live coin portfolio. The platform is supported 247 by a customer care and a technical team both available round the clock via phone and live chat which is available in app. Short video: https://we.tl/t-LilKJ0EWXi

eCabs Website (www.ecabs.com.mt)

Owner: eCabs Co. Ltd. 

Developer: M7alpha Creative Studios Ltd.

 

The new eCabs website is the company’s web-portal through which the company presents it’s corporate identity and offers customers the ability to book cabs quickly and easily through a high-end innovative and completely custom-built booking engine. Featuring solid field-validation techniques, geo-location and advanced trip-mapping techniques the booking engine presents an interactive map which not only serves to visualize the trip route but also doubles as a pick-up and drop-off selection tool. The engine then connects to 4 different API services to gather: 1. Trip prices and waiting time 2. Flight Information 3. Weather Predictions which could effect traffic and trip-duration 4. Travel time and Live Traffic Situation The computed data is then presented in a simple intuitive way which allows the user to gather all the necessary information before proceeding to fill in personal details. After the booking is submitted, a confirmation email and SMS notification completes the booking process.

https://thetinkshop.com

Owner: TinkTank Ltd

Developer: NIU Ltd.

 

Thetinkshop.com was born to creatively assist people with a wide range of keepsake tinks to celebrate the most cherished moments of life – spreading happiness one tink at a time. With a strong appreciation to our mother tongue, through various #BilMalti products thetinkshop.com is continuously growing its market reach whilst facilitating the gift-giving process to match the ever-increasing pace of our fast lives. Thetinkshop.com is effectually setting new standards to the gift-giving industry in Malta by offering its users the ability to design the product themselves, online, from the comfort of their home whilst drastically reducing order fulfilment lead times.

Best eGovernment Initiative

Title
Details

Explore More - MyJourney / http://exploremoreproject.eu/

Owner: Ministry for Education & Employment

Developer: Prisms Malta

 

Explore more project is the first platform of its kind in Malta. Offering students with a new and unique opportunity in helping students to explore different subjects they might be interested in and the different paths this may lead them to both educational and career wise. The portal brings together different learning styles which are linked through My Journey, which is encouraging students to think not only what subject to choose but also the different teaching methods, be it academic, vocational or applied. In addition, this platform will help students to identify their strengths and opportunities whilst also becoming aware of various resources offered to succeed in their educational and employment careers, by providing several professions/trades within the different sectors, online videos by industry professionals working within different fields of employment and an online quiz to assist students to identify their skills, abilities and potential aptitudes towards certain jobs and careers.

MITA MAGNET III Secure Connectivity for Government

Owner: Malta Information Technology Agency

Developer: ICT Solutions

 

ICT Solutions, in partnership with MITA, have implemented MAGNET, a key project to enforce the Government’s network, through the deployment of next generation firewalls and the security fabric surrounding them . More than 300 new security devices and other digital apparatus have been installed & configured in Government departments across Malta and Gozo and in the MITA Data Centres. This not only reduces the risk of “Total Network Outage”, but secures the fundamental, critical, underlying infrastructure that enables all the Government's systems and applications (including Health Information Systems) which is accessed daily by thousands of users from various locations is the Network Architecture. The Government’s network infrastructure is built on a hierarchical architecture. This architecture promotes scalability, enabling MITA to invest and make the necessary changes to particular layers of the network without affecting other areas. In order to improve the scalability of the Secure Connectivity Solution, the VPN aggregation function was segregated from the Data Centre firewalling, since these two functions have different scalability and capacity requirements. As such, the project introduced both Data Centre Corporate Firewalls but also provided IPS (Intrusion Prevention System) functionality to further enhance security in this critical part of the network.

www.plumtri.org

Owner: Malta Council for Science & Technology (MCST) 

Developer: Seasus

 

The PluMTri portal performs 2 major functions, the first being the showcasing of information, opportunities, programmes, and any news and events related to R&I. The portal’s second function is to allow users to view and connect with other individuals and organisations active in R&I. Users have the opportunity to register as members of PluMTri and upload their profiles based on a standardised template. Maltese individuals and organisations based in Malta as well as abroad can thus identify potential collaborators on studies or projects and simultaneously be identified as potential collaborators by the viewers of the portal. The portal enables users to create an online profile to include the contact information, experience and interests for their areas of specialisation. The advanced profile search functionality then enables other researchers and organisation to locate other individuals or organisation with the expertise required for projects.

Best ICT Academic Dissertation with an eBusiness Theme

Title
Details

Evaluating the Effectiveness of Different Communication Channels for Market Basket Analysis

Student: Annalise Busuttil

 

This research addresses the use of Market Basket Analysis to extract a list of items that are bought together, in the view to target customers. This process made use of two datasets: a large dataset obtained from a Maltese supermarket and a relatively smaller dataset built through the collection of the supermarket receipts of 30 participants. A comparison between three communication channels (Push Notifications, SMS and Email) is conducted through a controlled experiment, involving the previously-mentioned 30 participants, in order to determine any significant differences with regards to ease of use, satisfaction, usefulness, ease of learning and information fit-to-task. This research uses clustering techniques in the evaluation of the controlled experiment in order to determine if the offers derived from the Market Basket Analysis are found more relevant than random offers by clustering the participants into clusters of similar purchasing behaviour.

Flexible Job Shop Scheduling Of A Production Line with overlapping in operations

Student: Karl Bezzina

 

Flexible job shop scheduling is a problem in which given a set of jobs, and a set of resources solutions to this problem consist of the allocation of jobs to a resource, and the sequencing of jobs being processed by specific resources. Problems in this domain are expected to grow larger in size, and as a result these problems become more difficult to solve. In relation to this dissertation, the problem presented was that of a factory that produces carton boxes. The jobs consisted of a number of operations, and every operation could be processed on a number of machines, which made the problem even more difficult. Solutions to this problem were provided using mainly 3 meta-heuristic algorithms, the Ant Colony Optimization, Tabu Search, and Genetic Algorithms. The results have shown that by using AI to provide solutions for such problems provided better results when compared to those schedules produced manually.

Augmenting the Interpretation of Emoji in Translation using Machine Learning: A Study in the Local Context

Student: Keith Agius

 

Through a quantitative survey distributed in the Maltese local context, an instant-messaging environment was simulated. This allowed for the collection of emoji interpretation data, paired with the respondents’ characteristics. The simulation of such an environment provided the optimal scenario for within-platform misinterpretation to be studied in. After optimizing the collected data, machine learning techniques were applied to the dataset in an attempt to predict interpretations based on the given characteristics. Results provide valuable insight into how such misinterpretation can occur realistically. This research also concludes that emoji interpretations can be reliably augmented using machine learning techniques, and hence, there is solid groundwork for future work to incorporate such augmentation within various applications. This can prove useful to businesses in achieving optimal customer experiences; with emoji being appropriately used for every situation depending on the customer profile, misinterpretation can be significantly reduced, resulting in the strengthening of business-to-customer relationships.

Best Social Media Campaign (50% People's Choice)

Title
Details

Kindness Doesn't Costa Thing

Owner/Developer: Costa Coffee

 

At Costa we love a cheeky experiment. We relish the chance to find new ways of making our customers happy in-store. And we also like to learn more about society at large… and that’s exactly what we did in our last great-fun experiment at Riviera Beach. We wanted to find out if people like to be kind. So, we set it all up. Working with an actor on crutches who was trying to get down to the beach while carrying a picnic cooler in the swelter heat, we wanted to know: would people help him? Well, we were thrilled to discover they would! As captured on camera by Three Wise Men, lots of people took time out of their day to help our gent get up from the beach. Some supported him, and others helped carry the picnic cooler. It was a sight to behold, with so many people proving that kindness is something we are happy to share when we’re given the chance. It’s all about spreading positivity.

The Bubble - A Festival of Life

Owner: The Bubble NGO

Developer: Growth Gurus

 

350 Volunteers, 150 Artists, 5500 Attendees - that’s 6,000 people that the Bubble and Growth Gurus brought together for this years NGO festival that generated over 120,000 smiles* and €20,000 to be donated to charity. The Bubble will sweep you out of the city and into a stunning natural environment in the region of Ghajn Tuffieha, immersing you in an atmosphere of learning, creativity, fun, relaxation, charity, sharing of new ideas and awakenings to what’s going on outside your Bubble! One of the key aims of the Bubble is to raise awareness about sustainability and minimise the impact our daily activities have on our planet. All proceeds from the festival are donated to 4 inspirational charities. The Bubble is a festival that celebrates contemporary art and music with a special focus on positive awareness-raising events. * number of smiles shared is an estimation, all other numbers are real.

Zabbar Umbrella Installation

Owner: Haz-Zabbar Local Council

Developer: Y Limited

 

The Zabbar Local Council needed an innovative solution to promote an event they organised last year. The Umbrella Installation was born. The concept was chosen because of the umbrella-Zabbar feast factor and also because of an anticipated social media impact. The selected street provided a perfect frame for social media photos and allowed anyone to shoot photos which would include the length of the road, the umbrellas, reflections on windows and cars, shadows and the location of the event in one photo. The umbrellas were an instant hit on social media. The street was even used for pre-wedding photography, car photography, creative videos etc. Within a week the installation was featured in all news bulletins, news portals and newspapers and also in a variety of international photographic reports ranging from Singapore to Paris and Saudi Arabia. This was the widest exposure ever given to the City of Zabbar.

Best Use of Technology in Business Transformation

Title
Details

Kycmatic

Owner/Developer: Diligex Ltd

 

Kycmatic is the seamless automated Customer Due Diligence platform built by seasoned AML compliance experts to improve resource efficiency by 400% while ensuring full 100% compliance. Kycmatic consolidates the full spectrum of legal measures which are required when conducting CDD on any client as applicable by regulatory obligations. Through this solution, team members across any service provider can collaborate in an efficient, simple and effective manner at any part of the CDD process. Kycmatic elicits the most salient data from available and scanned documents, minimizing processing time, and through compliance-based matrices, derives intelligent answers or alerts on any due diligence check necessary. It does not only stop here, but it provides full visibility on the customer’s risk assessment according to a customized rule engine, giving not only results but actions to take on based on these results. Kycmatic is Diligex’s solution in making CDD and KYC simple yet more effective.

Shiplowcost export/ www.shiplowcost.com

Owner: Express Trailers

Devleoper: ICON Solutions Ltd.

 

As the e-commerce industry grows and advances, customers’ expectations towards online shopping processes are also exceeding. With ICON’s new solution, ShipLowCost’s clients can now take advantage of a stress-free import and export service that is operated by an advanced transport management system that links Malta to any part of the globe. With all the innovative features available on the portal, from the bulk shipment to the mini shop to the live chat, customers’ expectations are bound to be surpassed.

Biedja Cam

Owner: Office of the Prime Minister

Developer: Ministry for the Environment, Sustainable Development and Climate Change

 

BiedjaCam is a collaboration platform, between the Agriculture and Rural Payments Agency and land farmers, to better manage controls of subsidies related to the Common Agricultural Policy. BiedjaCam collects information from a central GIS database and Copernicus satellite images, processes the data through its rules’ engine and communicates with farmers to provide geotagged photos that will serve as evidence for non-conclusive diagnosis by Artificial Intelligence processes. By combing 3D terrain data, GPS, Satellite Imagery and Augmented Reality technology, the app provides an innovative way of visualizing registered land use data while on the field. A series of in-built validations and workflow processing, guarantee a reliable source of information with the required data quality and integrity. The app is bi-lingual, works offline, has a fully-fledged user account system also enabling the set-up of proxies allowing farmer representatives to take geotagged photos and uploading into the GIS as evidence of crops, activities and obligations in their fields. This method aims at substituting field inspections by ARPA, giving farmers an active role in the payment decision process while reducing the risk of non-conformities with EU fund rules.

Cybersecurity

Title
Details

Hybrid Cloud for Government

Owner: Malta Information Technology Agency

Developer: ICT Solutions

 

Providing iron-clad security, and complying to industry best practices such as ISO:27001, ISO/IEC 22301:2012, Security ISO/IEC 27017:2015, ISO/IEC 27018:2014 & EN 301 549 standards, the Hybrid cloud is truly at the cutting edge of secure by design implementations. A core component of the solution also provides identity aggregation & federation as a service, available to government, business and consumers. This is a critical building block to allow for all customers of the solution to take the steps to deploy their own security policies and systems, making use of the tenants of identity based security. This investment showcases a commitment from the government both in its strategy of enabling government entities in order to grow the deployment of a competitive and agile eGovernment solutions, and also the strategy of moving to an secure identity based Zero Trust model of information security.

Malta Government Notifications Platform

Owner: Malta Information Technology Agency (MITA) 

Developer: Seasus

 

Considering the nature of information that may be contained in SMS messages, the Notifications Platform has been developed and is operated to exacting cybersecurity standards. It is compliant with the most commonly accepted and stringent best practices and standards, as well as adopting innovative and state-of-the-art methodologies in cybersecurity. For instance, the Notifications API allows third parties to access programmatically the various components within the Notifications System using a uniform REST interface. Rather than using the conventional username and password, the API uses an API Key and Secret. This mitigates the possibility of a username/password pair used across multiple applications, from being intercepted and compromised. The Notifications API also uses a variation of the OAuth 2 access authentication scheme, an HTTP authentication method using a Hash-based Message Authentication Code (HMAC) algorithm to provide cryptographic verification of portions of HTTP requests. A request to perform an action is accompanied by the correct Authorization header.

MITA MAGNET III Secure Connectivity for Government

Owner: Malta Information Technology Agency

Developer: ICT Solutions

 

ICT Solutions, in partnership with MITA, have implemented MAGNET, a key project to enforce the Government’s network, through the deployment of next generation firewalls and the security fabric surrounding them . More than 300 new security devices and other digital apparatus have been installed & configured in Government departments across Malta and Gozo and in the MITA Data Centres. This not only reduces the risk of “Total Network Outage”, but secures the fundamental, critical, underlying infrastructure that enables all the Government's systems and applications (including Health Information Systems) which is accessed daily by thousands of users from various locations is the Network Architecture. The Government’s network infrastructure is built on a hierarchical architecture. This architecture promotes scalability, enabling MITA to invest and make the necessary changes to particular layers of the network without affecting other areas. In order to improve the scalability of the Secure Connectivity Solution, the VPN aggregation function was segregated from the Data Centre firewalling, since these two functions have different scalability and capacity requirements. As such, the project introduced both Data Centre Corporate Firewalls but also provided IPS (Intrusion Prevention System) functionality to further enhance security in this critical part of the network.