Finalists 2016

Best Academic Dissertation with an eBusiness Theme

Owner/Developer
Details

Daniel Zammit - A machine learning based approach for intrusion prevention using honeypot interaction patterns as training data

In recent years, the Internet has become the preferred medium of choice for conducting business, both for clients and companies. This gave rise for the need to protect e-Businesses from unwanted intruders targeting online transactions involving sensitive information. The work conducted in this dissertation revolves around the study of various intrusion detection systems and techniques that are used for detecting any potential attacks. Subsequently, a prototype with supervised machine learning capabilities is proposed and developed. This system can be deployed on any network to help prevent attacks in real time. The benefits of such an approach is the ability for the system to continue learning with the aid of a supervisor, eliminating the need to continuously update databases used by traditional intrusion detection systems. Honeypots, which are appliances designed to mimic real corporate systems, were used to collect interaction data generated by attackers. The collected data is then processed using scripts and prepared for classification. Finally, the result is uploaded into a web server and according to a set of predetermined criteria will show whether the network is under attack. To summarise, this system is essential for online businesses looking to automate their network security against known and zero-day attacks. 

Daniela Bartolo - Malta’s Digital Economy: Developing Connectivity for a Small EU Member State

Capturing the role of broadband in leveraging a country’s competitiveness and its citizens’ welfare, the study assesses the manner in which Malta, as a small European Union member state, is leveraging broadband connectivity to enhance its competitiveness and growth. In an industry where the demand responds to the supply, this study takes stock of existing challenges with the supply of broadband connectivity in Malta and adopts a forward-looking approach in making recommendations that support increased access to competitively priced faster broadband connectivity in Malta. Acknowledging the role that the creation of a digital economy has on Malta’s economic, social and political landscape, the study encourages the setting of policies that complement sector-specific legislation to facilitate the leveraging of broadband connectivity by enterprises and to empower citizens to be part of the digital economy.

Chiara Attard - Extending and Automating ETL Processes in DWH

Businesses face market fluctuations and their customers easily abandon carts. E-shops have to provide services like smart recommendations through predictive analysis to engage shoppers. Consequently, e-businesses require state of the art presentation interfaces and solid data to power their sales pitch and identify new challenges and opportunities. The data needed for this comes from various sources and some of which is external. External data is expensive to acquire and data integration requires intensive programming to combine and maintain. This thesis developed a tool to empower e-businesses gather data from multiple sources in an automated and robust way. Also, this tool makes it easier and cheaper for the e-business to identify risks, weaknesses, strengths and opportunities that contribute towards always-on communication, allowing the e-business to obtain a targeted share in the market through a smart e-business application.

Best App

Owner/Developer
Details

Allied Newspapers Ltd / Minely Ltd

Times of Malta News App

Working closely with Allied Newspapers, Minely developed a solution based on our requirements to create a fast and innovative tool to disseminate our news. We wanted to offer a rich experience and embrace mobile platforms whilst giving our readers the opportunity to interact and share our content on various channels. No doubt, Minely have helped us embrace technology to innovatively develop an experience which keeps our readers informed and up to date with the latest news whilst recognising their online habits and providing a tool that promotes ecommerce and user interactivity.

Speech Language Department - Vodafone Malta Foundation / Robusta Solutions Ltd

NaqraNaqra

NaqraNaqra is an app created by the Speech Language Department within the Primary Health Care Department and the Vodafone Malta Foundation, and designed by Robusta Solutions Ltd. Targeted at children with severe speech and language difficulties, the app comprises a number of game-based exercises and activities in the Maltese language which complement the treatment provided by speech language pathologists. The app was specifically designed following close consultation with speech language pathologists, based on professional methods and exercises used during treatment. The set of activities in Maltese - mainly revolving around syllable identification, phoneme identification, rhyming and picture-to-word matching - are presented in a colourful game format coupled with a voice-over of an actual Maltese child to fully engage young patients. Drawing from contemporary child psychology, the app embraces a 'no-points system' and avoids having a negative result for the end user, providing an encouraging and supportive learning experience in a fun and enjoyable way. 

Tallinja App

Owner: Malta Public Transport
Developer: Alert Communications

With the new public transport service started operating in January 2015, the Tallinja mobile app was the ideal product aimed at local commuters. The Tallinja mobile app gives users the opportunity to view and take action on their own account without having to contact Malta Public Transport. Users can check their balance, top up their Tallinja card and make use of the Journey Planner from within the same application, irrespective of whether they are logged in with their account or not. This will facilitate their experience when making use of Malta Public Transport services as they can plan their journey from beforehand from anywhere around Malta.

Best B2B

Owner/Developer
Details

Romy Foods Corporation Ltd / Casasoft

www.romyfoods.com

Romy Foods’ mission is to exploit the synergies arising from linking different key players in the food service industry ensuring next to zero waste in the process thus resulting in an efficient cost per unit for each ready-made meal. The system built by CasaSoft enables different stakeholders in this ecosystem to work together across the globe. Most of the processes, such as the generation of labels, are automated. This provides consistency and a certain level of competence. It also makes the process not only very efficient, but also better documented, especially since all the data is stored online. Additionally, this reduces the chances of human error. 

Aquani (NIBE Marketing Ltd)/Seasus

www.aquaniwater.com

The Aquani’ portal was developed with the primary objective of providing an online platform through which clients can easily manage their account activities, particularly with the process of re-ordering water and consumables, as well as availing themselves from various package offers. The platform was developed to work jointly with a sales and delivery management system whereby, through the use of mobile devices, sales and delivery personnel are in real-time communication with headquarters. The system enables for new orders to be dispatched to the delivery team in real time and deliveries are accepted and acknowledged via email immediately upon delivery. The platform has resulted in substantial benefits both for the customer with an easy to use portal and semi-automated functionality, as well as the business owner, with reduced operational costs and a more efficient service provision process. 

Shireburn Indigo Payroll

Owner: Shireburn Software
Developer: Shireburn Software

Shireburn Indigo Payroll is an innovative, multi-tenanted, Cloud based payroll and leave management solution, which simplifies the entire payroll process, automating its calculation and satisfying all legal requirements, whilst offering businesses an innovative self-service tool through a unique employee portal. Developed using the Microsoft Azure Cloud as a platform rather than just a virtual server, Shireburn Indigo Payroll allows small and large businesses alike to scale their payroll process with the greatest level of productivity, security and convenience, providing the added flexibility, through the Cloud, to work from anywhere and any device with an internet connection. The Indigo employee portal allows employees to securely log into a system that gives them access to a number of customisable widgets allowing them to view their leave balances, apply for leave online, approve the leave of others, download their past payslips and FS3 forms amongst other useful functions. With nearly 2,000 employees using the solution in its first year since launch, the convenience, capabilities and manageability of the Shireburn Indigo Payroll is driving growth in this sector.

Best B2C

Owner/Developer
Details

Romy Foods Sweden / Casasoft

www.varsagod-online.se

Varsågod customers can create an account on Varsågod Online, through which they will be able to purchase their meals. Once an account is created, the system will validate their postcode in order to ensure that Varsagod can deliver the meals to that address. Users can then add separate meals or meal packages to their cart and check out. Payments can be done either by Klarna, a payment gateway popular in Sweden, or by Direct Debit Mandate. If the user decides to pay via Klarna, all their details will be automatically uploaded through their Swedish Social Security Number. Once the order is affected, it is delivered by the Bring delivery service (www.bring.com).

Malta University Language School / Seasus

www.universitylanguageschool.com

The Malta University Language School web site provides extensive information to prospective students about the different types of courses provided, accommodation options, programmes and leisure activities. Users can also take an online test which assesses their level of knowledge of the English Language. The results of this test can guide prospective students towards which course is most suitable for them. The web site provides a comprehensive quotation system which allows users to calculate the exact costs involved with regards to their course, accommodation and related activities. Prospective students can then proceed to make their online purchase and payment for the desired courses. Considering the complexity of this booking process, which includes several different aspects from tuition availability and starting dates together with accommodation and leisure options, the main focus was to provide an easy to use registration and payment system.

SendOn & Easipik

www.maltapost.com/easipik

Owner: Maltapost
Developer: Ascent Software/Swipbox AG

E-commerce logistics activity has increased considerably over the past years with both consumers and businesses leveraging on a global market to fulfill their purchasing requirements. To further improve the customer experience, MaltaPost has established easipik, a nationwide parcel locker network to further strengthen its local delivery offering. This network provides customers the option to collect their items at any time from automated locker banks conveniently located around Malta and Gozo. By combining SendOn and Easipik, MaltaPost is providing an innovative international logistics solution, allowing e-commerce users to purchase any items within regional market places and collect these in Malta at any time from automated locker stations. Through this solution MaltaPost is providing its customers unrestricted access to the major market places in Europe and USA, allowing local customers to benefit from any regional or country specific offers while also providing highly competitive international shipping rates and the most flexible, extensive and innovative local delivery options on the island.

Best eGovernment Initiative

Owner/Developer
Details

JobsPlus

https://jobsplus.gov.mt/ 
Owner: Jobsplus
Developer: ICON

The JobsPlus website offers job seekers the opportunity to create a personalised digital profile which covers their personal details, education, employment history, key skills and the type of roles which they’re interested in. It gives employers the option to create their vacancy profiles covering the academic background, skills, experience and job type required for their vacancy. The portal matches job seekers with vacancies and vice versa through their skills and competencies. It also matches job seekers and employers without the need for having human intervention by Jobsplus staff, thus allowing a more virtual employment market environment, and offers the option of having instant matching of job seekers to vacancies. Both job seekers and employers can refine their searching criteria instantly whilst allowing them to have a matching result instantly, providing the option to identify skills and academic gaps. All registered companies and citizens with Jobsplus can feature on the JobsPlus Portal. 

Ministry for the Economy, Investment and Small Business / MITA

businessfirst.com.mt

This service enables citizens and companies to register their business with a number of Government entities from the comfort of their home or office.  The registration process send s the information to all the necessary Departments to ensure that they receive their registration numbers online.  The registration with the Inland Revenue Department and VAT Department are processed automatically online and feedback on the application and the relative registration numbers are received immediately.  This initiative leverages the potential of ICT to give a value added service to citizens and improve Government Administration. 

Pharmacy of your Choice / PTL Ltd

The Computer Generated Prescription - Improving the Efficiency and Accuracy of Prescribing within the NHS through an ICT Solution

The Pharmacy Of Your Choice Unit is an innovative cultural and business model of how Government successfully leverages ICT solutions to increase its efficiency and effectiveness for the benefit the patients and the stakeholders. A 1st for Malta, the Computer Generated Prescription is a web-based solution and it facilitates secure computerised prescribing for the general practitioners in the NHS and the private sector subject to the relevant controls. The overall intent behind the Computer Generated Prescription (CGP) IT system is to improve the previous manual system which was weighed down by bureaucracy and paperwork, and provide better coordination between the prescribing doctor and the pharmacists to the patients’ advantage. Through the launch of this ICT solution the POYC Unit has maintained its progressive momentum and again emerged as a pivotal component of the ever emerging top notch National Health Service and standards. 

Best Social Media Campaign (50% people's choice)

Owner/Developer
Details

New York Best

https://www.instagram.com/newyorkbestofficial & https://www.facebook.com/newyorkbest
Owner: New York Best/ Popular Marketing Ltd

Developer: Anchovy

New York Best – a company built on culture and starting conversations. A place where you can get good, quality food and feel good vibes. The ‘it’ place to be. Being spoken about by the right people – people with an attitude, with a passion for food, with a thirst for excellence. We can throw social media at you. We could put up hundreds of Google ads. Ultimately, it is not about what we have to say – but about what you, the consumers, have to say. We start the conversation. You continue it. It’s that simple. It’s all about getting the right people saying the right thing at the right time – which is the basis of influencer marketing. Any marketer worth his salt knows that communication is not a one-way passage but a two-way conversation. That’s what we’ve done. Initiated the conversation. 

Simonds Farsons Cisk plc / BPC International

Kinnie

https://www.facebook.com/kinnie.mt/?fref=ts

Managing social media is about listening to your audience and giving them content that engages and entertains while at the same time reinforcing the brand’s core identity. Over several years BPC developed a social media identity for Kinnie which does just that. In 2016, the highlight for Kinnie was the creation and production of the ‘Taste More’ video. The video, set in Valletta combined Kinnie’s iconic status in Malta together with its youthful, optimistic outlook to deliver a unique surprise. The result generated more than 240,000 views, 2,600 reactions and 1,400 shares on Facebook.

GO / BPC International

L-Istrina Campaign

https://www.facebook.com/go.com.mt/?fref=ts

l-Istrina is an event which the whole of Malta is familiar with. Until recently, however, very few people really appreciated how this annual fund raiser was put together, and how significant the human and technical support provided by GO plc is to its success. By using the GO Facebook page as an additional broadcast channel throughout the day of the event, BPC gave the public new, highly engaging, access to the performers and participants. More importantly, our behind the scenes live reporting provided a new perspective on the efforts made by many unsung heroes, including GO employees, who give up their Christmas holiday annually to help in this worthy initiative. By highlighting the caring, genuine nature of GO employees and the Company in general BPC has helped GO to connect more closely with the public. 

 

ICON

Consumers' Use of Social Media in Malta 2016

https://www.icon.com.mt/news/social-media-research-malta/#.V8-w0FDhYto.twitter
https://www.icon.com.mt/news/social-media-research-malta-infographic
https://www.youtube.com/watch?v=-gTg7pRACrM
https://www.youtube.com/watch?v=3xjrgYBQrjk
https://www.youtube.com/watch?v=PuGDgA0iOJ4
https://www.icon.com.mt/publications/social-media-report-malta

 

Moving away from the customary social media campaigns, ICON took a different approach to utilising social media. Instead of focusing on short-term results, ICON set out to help local businesses understand the Maltese market’s purchasing behaviour, in order to help retailers, take educated decisions, based on long-term marketing strategies. Tired of quoting global statistics, ICON teamed up with the University of Malta to carry out research on the local market. As a result, a white paper was produced and made available for free on ICON’s website. A social media campaign was then set up to promote the report through a wide variety of media and content. This ensured a seamless user-journey to the landing page. ICON also took advantage of the real time nature of social, and live streamed its findings at a seminar. Finally, the project allowed ICON to render itself as a thought leader within the ICT sector. 

 

Best Tech Startup

Owner/Developer
Details

Thought3D

Thought3D Ltd (T3D) is a limited liability company, founded in 2014 in Malta. T3D was setup to operate in the Additive Manufacturing Industry with a particular focus on the 3D printing technology market . The main aspect of T3D is the R&D activities. T3D develops new materials and technologies to solve problems in the 3D printing industry. Its first market ready product is Magigoo®, an all-in-one glue stick for 3D printing, designed specifically to keep 3D prints in place during the 3D printing process and allowing the easy removal when printing is complete. Magigoo® was launched in October 2015 at TCT 3D Printing Show in Birmingham. For its successful commercialisation efforts T3D had received multiple competitive grants as well as awards.

OulalaGames

Benjamin Carlotti and Valery Bollier had the vision four years ago that Malta could become the leading hub for our soon-to-be born industry. They not only launched Oulala from Malta, but they successfully convinced the Malta Gaming Authority (MGA) to create a specific skill game licence which will very soon allow Malta to be at the hedge of our sector. They are also actively promoting (in media and conferences) the fact that Malta is the next digital hub in Europe. They are proud to say that their vision is nowadays becoming a reality. Indeed, most of the B2C DFS operators, as well as one of the largest American DFS companies, have already entered into discussions with the MGA to base their operations in our island.

TheStudentCampus

TheStudentCampus is a powerful combination of learning management and virtual tools rolled up in one versatile, intuitive and dynamic learning solution. This technology enhances learning and promotes greater cross cultural engagement in both typical educational settings as well as business learning environments of all sizes. TheStudentCampus is the world’s most intuitive and affordable learning solution. 

Best Use of Technology in Business Transformation

Owner/Developer
Details

Queen's Hospital, Essex / 6PM

iFIT™

http://6pmsolutions.com/products/hospital-management/ifit

Barking, Havering and Redbridge University Hospitals NHS Trust implemented iFIT™, 6PM's unique healthcare logistics management platform, in order to address their challenges with medical records. iFIT™ uses RFID tagging to track and manage the hospital's medical records through using fixed RFID readers installed throughout the hospital premises as well as handheld devices that can track down specific files like a metal detector. By providing the NHS trust with automatic real-time information, 6PM has significantly reduced the number of missing medical records and improved clinical services and patient safety. Location information has also allowed many laborious filing processes to be eliminated, and that together with the automation of tracking procedures has released 20% of physical space and vastly reduced the labour effort for medical records staff who now no longer have to turn a room upside down looking for one file. Other results include reduced department overheads and better security through improved auditability.

eCabs / iMovo

HAL for eCabs

From its outset, some four years ago, eCabs Limited (eCabs) has sought to provide the highest quality-level service to its clientele. Together with iMovo Limited (iMovo), eCabs has developed a state-of-the-art technology infrastructure that supports fast and efficient fleet dispatching in order to provide quality service to an increasingly discerning customer-base within a highly competitive industry. eCabs and iMovo have jointly developed an intelligent decision-assistance application, denoted as HAL, that manages the flow of bookings across the current fleet of more than fifty distinct vehicles.

Chiswick High School / MySchool

MySchool

chssmc.msm.io

CHS is a success because of the knowledge and dedication of its team. We'd like to think that MySchool contributes a little towards that success by being the oil of the school’s complex machine. It does so by simplifying complex workflows, automating dreary tasks, securely disbursing information and keeping its community up to date. All this allows CHS's staff to focus on the amazing and sophisticated task of educating and developing Malta’s next generation of citizen.

The Pharmacy Of Your Choice Scheme:Beyond An ERP Solution

Owner: Pharmacy of Your Choice
Developer: PTL Ltd

The Pharmacy Of Your Choice Unit is an innovative cultural and business model of how Government successfully leverages the market position and location of the pharmacies and economic operators in the private sector to increase its efficiency and effectiveness in free pharmaceutical and other services delivery to a client-base of over 150,000 patients. We are the FIRST Government owned entity of this magnitude connected in real-time with 222 community pharmacies across Malta and Gozo. Our innovative real-time ICT solutions enabled us to shift towards a consumption management approach which facilitate the timely operational management more accurately - and not reactively, thereby drastically curbing wastage while providing better patient coverage and greater precision in resource utilisation. The POYC Unit has maintained its progressive momentum during the years and through the consolidation of its ICT solutions emerged as a pivotal component of the ever emerging top notch National Health Service and standards.